Embassy Suites by Hilton Saint Louis Saint Charles
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客人怎么说
The hotel is beautiful! The staff was nice & attentive whenever possible. The free breakfast was great! The food was fresh & the fruit was delicious! They also offer a free happy hour allowing guests of age to enjoy 2 drinks of choice on the house
Tamia
2025年6月
It would have been the best weekend, including our hotel stay if they wouldn't have charge me and one of my guests BOTH. I NEED MY $188.09 that I HELD the Room with only was charged. A week later and still don't have it. My family went with out a Thanksgiving meal bc of this nonsense!! Everyone I talk to said, dispute it with my bank! What the heck? Plus I KNOW I dropped my brand new Samsung Galaxy A15 5G in the bar getting our free drinks before we took an Uber to The Family Arena for our concert and the staff wouldn't even look. I feel like I didn't deserve to actually get out with my Childhood friends and enjoy myself. My husband is so upset with me and the hotel for taking his money! Unexceptable! We are barely surviving after losing our home, so I guess I just need not to go anywhere or enjoy myself, because this is what happened only to me.🥹 My name is Robin Cima We stayed there 11-23-2024 My friend Melissa Espinosa got charged full amount after telling them my card was just to HOLD the room. So depressed. I really wanted to go back there sometime soon, but I got taken advantage of by the staff there. Please help me if you would. Thank you.
Robin
2024年11月
Everyone was very friendly and the staff did a wonderful job at keeping everything clean.
Susan
2024年10月
Location Breakfast Happy Hour
Jacqueline
2024年6月
I love the location and how it was clean with no musky order. Geneva was so pleasant and friendly; also, her greeting/ welcome was great. The young lady who made the omelets and pancakes was very nice and committed to doing her best to make orders as prompt and proficient as possible.
Pettis
2024年3月
The location of the property was good for us.
Mark
2024年3月
Staff were friendly, room was clean, buffet breakfast was great! Young lady working in the Gift shop / Starbucks was especially friendly and helpful.
Paul
2024年8月
Suite for separate private bed area, breakfast was nice, indoor plants and water fountains made it a nice experience. We like that the window opened for fresh air. Liked a table in room, (most hotels don't do that anymore). Night shift attendant was kind and helped us get in with door issues in lobby. Liked the Dove toiletries.
Brandy
2023年7月
I liked it a lot! The pool is nice (deck needs to be cleaned more often) and the breakfast was good (but the coffee terrible! Glad I brought my own)
Lisa
2024年5月
The room was lovely as always. The location of the room was in the corner away from busy areas.
Smileydean7
2023年8月